Contact Us
Got a question about how we rank sweepstakes casinos, spotted something that needs updating, or want to flag an operator we haven't covered yet? This page explains how to reach Sweepstakes Casino List and what we can (and can't) help with.
What We Can Help With
Sweepstakes Casino List is an independent research and comparison resource covering sweepstakes and social casinos available to players in the {{ COUNTRY }}. We're happy to hear from readers about:
- Corrections to details on an operator's welcome offer, redemption terms, or eligible states
- Questions about how the dual-currency sweepstakes model works, including Gold Coins and Sweepstakes Coins
- Suggestions for platforms we haven't reviewed yet
- Feedback on our ratings, comparison tables, or editorial process
- General queries about using this site, including anything covered on our About Us page
What We Can't Do
It helps to know upfront what falls outside our scope. Sweepstakes Casino List does not operate any sweepstakes casino, so we cannot:
- Process account registrations, deposits, purchases, or Sweepstakes Coin redemptions
- Verify your identity or resolve KYC (know-your-customer) requests on your behalf
- Access, close, or reset a player account on any platform listed on this site
- Issue refunds, resolve payment disputes, or confirm the status of a prize redemption
- Give legal advice on whether a specific operator is permitted in your state
For any of the above, you'll need to contact the operator directly. Every reputable sweepstakes casino publishes its own support channel — usually a help center, live chat, or support email — inside the platform or on its terms and conditions page. Account-specific issues, verification documents, and redemption timelines can only be handled by the operator that holds your account, since Sweepstakes Casino List has no access to player data or transaction records.
Questions About Eligibility and Legal Status
We often hear from readers asking whether a particular sweepstakes casino is "legal" in their state. We can point you toward general information, but we're not able to confirm legal status for an individual reader's situation. Sweepstakes casino availability is decided state by state, operators frequently adjust which states they serve, and the rules can change with little notice. If you have specific concerns, the operator's own terms and conditions page — and, where needed, independent legal advice — is the right place to check, rather than relying on any single review site.
Before You Reach Out, Check These First
A lot of common questions are already answered elsewhere on the site, which can save you a wait for a reply:
- Curious how we score and rank operators, or who's behind this site? See About Us
- Concerned about time or money spent playing? Our Responsible Gambling page covers support resources and healthy play habits
- Want the full rules that govern use of this site, including how we handle affiliate links? That's in our Terms and Conditions
A Note on How We're Funded
Sweepstakes Casino List may earn a commission when readers click through to an operator listed on this site and create an account. This has no bearing on how platforms are ranked or reviewed — commission never buys placement, and every rating reflects our own research into game libraries, redemption processes, and welcome offers. If you ever think a listing reads more like an advert than an honest assessment, that's exactly the kind of feedback we want to hear about through this page.
What Happens After You Contact Us
We read every message that comes in, though as an independent, small-team publication we can't guarantee a reply to every note — particularly account-specific questions that we've redirected to an operator's own support team above. Corrections and factual errors get priority, since keeping offer details, eligible-state lists, and redemption terms accurate is central to what this site is for. If you're reporting outdated information, it helps to tell us which operator, which page, and what changed.
Ready to Compare Sweepstakes Casinos Instead?
If you landed here looking for a specific platform rather than a way to contact us, our homepage rankings cover options such as Crown Coins, Casino.Click, and Spinblitz, each reviewed on its welcome offer, coin structure, and redemption process. Browsing those write-ups may answer your question faster than waiting on a reply here.